String

The WhatsApp Business API is designed for medium to large businesses needing advanced messaging capabilities at scale. This integration enables automated messaging, campaign management, and team collaboration.

Connect WhatsApp Business with String to be able to 

A verified Meta Business Manager account

Admin access permissions to the WhatsApp Business Account (WABA)

A phone number (not used with personal WhatsApp)

- A verified Meta Business Manager account
- Admin access permissions to the WhatsApp Business Account (WABA)
- A phone number (not used with personal WhatsApp)

Optional requirements to increase limits -

Business Verification Documents (For high-volume messaging) if required by Meta

Valid Business Website - Social Media account (Matching domain email &amp; company info)

- Business Verification Documents (For high-volume messaging) if required by Meta 
- Valid Business Website - Social Media account (Matching domain email &amp; company info)

Learn more about <a href="https://developers.facebook.com/docs/whatsapp/messaging-limits/" rel="nofollow noopener noreferrer" target="_blank">WhatsApp messaging limits</a>

WhatsApp Business API uses conversation-based pricing. Costs vary by:

- Message direction (business/user-initiated)
- Conversation type (marketing/utility/authentication) <a href="" rel="nofollow noopener noreferrer" target="_blank">View detailed pricing</a>

___________________________________________________________

Navigate to: Management &gt; Settings &gt; <a href="https://dashboard.thestring.net/dashboard/settings/integrations" rel="nofollow noopener noreferrer" target="_blank">Integrations</a>

- Navigate to: Management &gt; Settings &gt; <a href="https://dashboard.thestring.net/dashboard/settings/integrations" rel="nofollow noopener noreferrer" target="_blank">Integrations</a>

Log in using your Meta Business Manager credentials

- <code>whatsapp_business_management</code>
- <code>whatsapp_business_messaging</code>

- Log in using your Meta Business Manager credentials
- Grant String the necessary permissions:
 - <code>whatsapp_business_management</code>
 - <code>whatsapp_business_messaging</code>

Select WhatsApp Business Account (WABA)

Choose the correct WABA from your Business Manager

If you don't have one, create a new WABA via Meta

- Choose the correct WABA from your Business Manager
- If you don't have one, create a new WABA via Meta

Enter the phone number you want to use (in E.164 format, e.g., <code>+1234567890</code>)

- Enter the phone number you want to use (in E.164 format, e.g., <code>+1234567890</code>)
- Verify via SMS or call (6-digit code)

Learn more about Meta Verification - <a href="https://www.facebook.com/business/help/1095661473946872?id=180505742745347" rel="nofollow noopener noreferrer" target="_blank">Click here</a>

Submit templates via String Dashboard - <a href="https://dashboard.thestring.net/dashboard/whatsapp/templates" rel="nofollow noopener noreferrer" target="_blank">add new template</a>

- Marketing broadcasts
- Transactional alerts
- Support notifications

- Submit templates via String Dashboard - <a href="https://dashboard.thestring.net/dashboard/whatsapp/templates" rel="nofollow noopener noreferrer" target="_blank">add new template</a> 
- Approval time: 24-72 hours
- Required for:
 - Marketing broadcasts
 - Transactional alerts
 - Support notifications

Learn more about <a href="https://developers.facebook.com/docs/whatsapp/message-templates/guidelines" rel="nofollow noopener noreferrer" target="_blank">Meta message templates guidelines </a>

Send a test message to verify functionality - <a href="https://help.thestring.net/en/articles/10423088-how-to-setup-and-send-whatsapp-campaigns">Learn how to send WhatsApp Campaigns </a>

- Click "Complete Setup"
- Send a test message to verify functionality - <a href="https://help.thestring.net/en/articles/10423088-how-to-setup-and-send-whatsapp-campaigns">Learn how to send WhatsApp Campaigns </a>

In steps know how to connect WhatsApp Business API with String

How to Connect WhatsApp business API

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

How to Connect WhatsApp business API

Overview

Connect WhatsApp Business with String to be able to

Prerequisites

Step-by-Step Connection Guide

Go to String Dashboard

Meta Business Manager Login

Select WhatsApp Business Account (WABA)

Phone Number Registration

Meta verification

Template Message Approval

Finalize & Test