Step 1: Integrate Your Channels
Go to Settings > Integrations.
Connect WhatsApp, SMS, Email, Facebook Messenger, and more.
Step 2: Centralize Customer Conversations
Access the Unified Inbox under the Communication Hub.
Manage and respond to messages from all integrated channels in one place.
Step 3: Automate Customer Engagement
Set up Chatbots to handle FAQs and guide users.
Use Automated Workflows to trigger messages based on customer actions.
Step 4: Personalize Interactions
Segment customers based on behavior and preferences.
Send targeted messages through the right channels at the right time.
Step 5: Track & Optimize Performance
Monitor response times, engagement rates, and campaign effectiveness.
Adjust strategies based on real-time data.