String's TikTok Ads integration enables businesses to
✔️ Automatically capture and manage leads from TikTok campaigns
✔️ Track ad performance with real-time metrics
✔️ Sync data with your CRM workflows
✔️ Respond to TikTok comments/reviews from a centralized dashboard
Prerequisites
Before connecting, ensure you have:
Admin access to your TikTok Ads Manager account - Know how to create TikTok business account
Editor permissions in String - Learn how to change team permissions
An active TikTok lead form or Instant Page
Verified business account (for comment/review management)
Step-by-Step Connection Guide
1. Authorize the Integration
In String, go to: Settings → Integrations → TikTok Ads
Log in to your TikTok Ads Manager when prompted
Grant these permissions:
ads.management(to access performance data)leads.retrieval(to capture form submissions)
or any required permissions to manage TikTok
2. Configure Data Sync
Select which data to sync:
Campaigns
Ad Groups
Ads
Leads
Choose sync frequency:
Real-time (recommended for leads)
3. Map Lead Fields
Match TikTok form fields to your String CRM:
TikTok Field | String Field |
Phone | Mobile |
Campaign Name | Lead Source |
Form Submission Time | Created Date |
Lead Management
To finds leads that collected from TikTok ads forms
Navigate to Leads Page
All leads are tagged with Source: TikTok
Performance Tracking
View in String Reports → Campaign Reports → TikTok Business Report
Best Practices
For Lead Generation
- Use TikTok's Instant Form for higher conversion rates
- Add UTM parameters to track campaign performance
- Set up lead scoring rules to prioritize hot prospects
Manage Post comments
To Manage posts inside String Omnichannel Dashboard
Navigate to
Communication → Omnichannel → Social Post → TikTok
