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Help center Index

Find everything you need to know about using String Solutions.

Updated over 2 weeks ago

1. Getting Started | more

  • Overview of String Solutions

  • Signing Up and Logging In

  • Setting Up Your Profile

  • Navigating the Dashboard

2. Dashboard Overview | more

  • Introduction to the Dashboard

  • Key Features and Navigation

  • Customizing Your Dashboard - “soon”

  • Quick Access Tools and Shortcuts

3. Leads | more

  • Adding and Managing Contacts

  • Contact Status and Filters

  • Assigning leads to Agents

  • Manage Submissions

4. Marketing | more

  • Campaigns

    • Email Campaigns

    • SMS Campaigns

    • WhatsApp Campaigns

  • My Space / Folders

  • Creating and Managing Registration Forms

  • Manage templates: Email, Web, and Popups

5. Automations | more

  • Leads Journey

  • Grouping and Segmentation

  • Flow automation

  • Automated notification

6. Management | more

  • General Settings

  • Task Management

  • Activity Logs

  • Subscription and Billing Management

7. Reports | more

  • Performance Report

    • General Reports

    • Customized Reports

    • Conversation Report

  • Spending Report

    • Google Analytics Integration

    • TikTok Business Reports

    • Meta Business Reports

    • Snapchat Business Reports

8. Channel Integration | more

  • WhatsApp Integration

  • Facebook integration

  • Instagram integration

  • TikTok integration

  • Snapchat integration

  • Google Reviews integration

9. Communication | more

  • Omnichannel Communication

  • Chatbots

  • WhatsApp Templates

10. How-To Guides | more

  • Step-by-Step Tutorials

11. About String Solutions | more

  • Overview of Products and Services

  • Mission and Vision

  • Key Features and Benefits

12. FAQs | more

  • General FAQs

  • Usage and Customization FAQs

  • Platform Updates and Announcements

13. Support | more

  • Contacting Customer Support

  • Help Articles and Tutorials

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