Key Features
Broadcast Campaigns – Send bulk messages using pre-approved templates.
Automated Responses – Set up quick replies and chatbots for instant engagement.
Customer Segmentation – Target specific groups with personalized messages.
Multi-Agent Support – Enable multiple team members to manage conversations.
Analytics & Reports – Track message delivery, open rates, and response rates.
How to Manage WhatsApp Communication
Go to Communications > WhatsApp Management.
Set up your WhatsApp Business API for official messaging.
Create and manage message templates for campaigns.
Assign customer chats to team members for better response handling.
Monitor analytics to measure campaign performance and improve engagement.
For a detailed setup guide, visit How to Manage WhatsApp Communication?
Quick Tips
💬 Use WhatsApp-approved templates for smooth message delivery.
⏳ Automate responses to improve efficiency and reduce response time.
📊 Analyze reports to optimize campaigns and improve customer engagement.