To Create a Department Navigate Department in "Team management" Section under settings menu
Click on "Create new department" and fill the following details
Department Title: Enter the name of the department in the "Department Title" field. This will be the name used to identify the department within your system.
Description: Enter a brief description of the department in the "Description" field.
Agents: Assign agents or team members to the department. This involves selecting individuals who will be part of the department and managing its tasks.
Stages: Define any stages or phases relevant to the department’s workflow. This helps in organizing and tracking the progress of tasks within the department.
Check the departments list after adding a new one. You can easily edit or delete departments to keep your business updated.